Do you get anxious when you think about buying a new car?
Do you feel like you're about to go to war with the dealership and that there will only be one winner?
Do you see the car dealer as someone who can actually help you or simply as the enemy?
If you're like most people, based on your past experiences and what you read in the media, you see folks like us as shallow, greedy creatures bent on taking every last dime out of your pocket.
Well we are acutely aware of this perception. And the fact of the matter is that it is very, very far from reality when it comes to The OC Auto Team (OC Mazda and Tustin Hyundai dealerships).
We take the Servant Leader Approach to all our transactions in order to provide you with the best experience possible. One that you would feel so good about you will tell all your friends and family and spread the word that we are what we strive to be: a reputable and honest car dealer that gets the best deals for our customers.
So what else does being a Servant Leader mean for you when it comes to buying a car?
It means five things:
1. We are going to listen to you.
2. We will do whatever we can to make your experience easy and fulfilling.
3. We will go the extra yard to get you exactly what you want.
4. We will treat you like a member of our family and not as "the enemy".
5. We will do what we say we are going to do.
This is the kind of stuff EVERYBODY talks about and it's very easy for us to sit here and write about it. But we want you to challenge us by coming in and experience it for yourself. Because this is not easy stuff, it's actually quite hard. We know it's what separates us from everyone else and that once you experience it you'll see how a modern car dealer operates: open, accessible and here to make your buying experience special.
